Privacy Policy

Horizon Electronics Repair

Last Updated: [12/13/2025]

Horizon Electronics Repair we respect your privacy and is committed to protecting the personal information you provide when using our website, submitting a repair request, or using our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Mailing and return shipping address
Device information (type, model, serial/IMEI)

Repair & Service Information

Description of device issues
Repair history with our shop
Shipping and tracking details

Website Information

IP address
Browser type
Pages visited
Form submission timestamps

(This data helps us improve our website and services.)

2. How We Use Your Information

We use your information to:

Communicate about repairs, estimates, and approvals
Process diagnostics, repairs, and payments
Arrange shipping and returns
Provide customer support
Comply with legal and tax obligations

We do not sell your personal information.

3. Data on Your Device

During repair, we may temporarily access device data only as necessary to:

Test functionality
Verify repair success

We do not intentionally view, copy, or retain personal files, photos, messages, or private content.

Customers are responsible for backing up data prior to service.

4. Sharing of Information

We may share limited information only with:

Shipping carriers (for delivery and tracking)
Payment processors (to complete transactions)
Service providers necessary to operate our business

We do not share your information for marketing or advertising purposes.

5. Data Security

We take reasonable measures to protect your information, including:

Secure systems
Limited employee access
Industry-standard safeguards

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

Our website may use cookies or analytics tools to:

Understand site usage
Improve performance and content

You may disable cookies through your browser settings.

7. Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal or operational requirements)

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

11. Contact Information

If you have questions about this Privacy Policy, contact:

Horizon Electronics Repair
📧 Email: Horizonselectronicsrepairs@gmail.com
📞 Phone: (812)-341-6041